Terms of service

By accessing or purchasing from Carry Kahani, you agree to the following terms and conditions. Please read them carefully.

1. Products & Services

·         Carry Kahani offers handcrafted bags, accessories, and related lifestyle products

·         Some products may be custom-made or personalized as per customer request

·         Product colors may slightly vary due to lighting, photography, or screen resolution

2. Orders & Acceptance

·         Orders are confirmed only after successful payment

·         We reserve the right to accept or cancel any order due to stock unavailability, pricing errors, or operational issues

·         In case of cancellation from our side, a full refund will be initiated

3. Pricing & Payments

·         All prices are listed in INR (₹) and are inclusive/exclusive of taxes as mentioned

·         Prices are subject to change without prior notice

·         Payments must be made through authorized payment gateways only

4. Shipping & Delivery

·         Orders are processed within the mentioned dispatch timeline

·         Delivery timelines may vary based on location, courier partner, or unforeseen circumstances

·         Carry Kahani is not responsible for delays caused by courier services or natural events

5. Returns, Refunds & Replacements

·         Returns and refunds are governed by our Return & Refund Policy

·         Customized or personalized products are non-returnable, unless damaged or defective

6. Intellectual Property

·         All content, designs, logos, images, and brand material belong exclusively to Carry Kahani

·         Any reproduction, copying, or misuse without written permission is strictly prohibited

7. User Responsibilities

·         Customers must provide accurate shipping and contact details

·         Carry Kahani is not liable for delivery failures due to incorrect information provided by the customer

8. Limitation of Liability

Carry Kahani shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services

9. Governing Law

·         These terms are governed by the laws of India

·         Any disputes shall be subject to the jurisdiction of Indian courts

10. Changes to Terms

Carry Kahani reserves the right to update or modify these terms at any time without prior notice